Reviews

Mary Goodridge September 3, 2025

"I may need service soon and it struck me that I neglected to add a review in the past. Jim has taken care of complex issues with my car for years. He has always been affordable, frequently working around my strained budget to get me back on the road. Anytime he’s needed the car overnight, he has provided a loaner. He’s extremely knowledgeable and just a nice person. I’d feel comfortable recommending Rouse’s to anyone."
Karen Sturm June 27, 2025

2025-06-28 | 04:00:06

"Jim is extremely knowledgeable and personable. I called him with my car's weird issues and he knew what the problem was right away without even seeing it! He looked at it the same day I called and had it waiting for me after I got out of work. He even drove me to pick up my rental!"
Bob Fink May 8, 2025

2025-05-08 | 03:45:05

"Had a trailer hitch mounting installed in just a few hours for 1/4 the cost the dealership cited. This is our the second vehicle we brought to Rouse's Auto Repair for the same service, and we are extremely impressed with the promptness, thoroughness and professionalism of the service. We will certainly utilize this business again in the future!"
Robert Chittenden February 28, 2025

2025-03-05 | 13:50:04

"Excellent work at reasonable prices. Very much recommended."
Yvonne W December 26, 2024

Just WOW!

"I am not only amazed with the work performed which fixed the issue, but they have exceptional customer service at Rouse. When other shops have cleared codes and not corrected the problems, finding Rouse is an absolute blessing! A weight off my shoulders. Thank you Jim, THANK YOU so very much sir!"
Roger Musolf December 2, 2024

Roger Musolf | 2024-11-28 22:42:42

"On November 12,2024 I took my 2013 Sonata to Rouse's. I brought in the paperwork I was given from my local Hyundai dealership. Their recommendation was to have the oil pan gasket replaced. Jim reevaluated why I has an oil leak and determined I needed the valve cover gasket replaced, not the oil pan gasket. I was given a quote, had the repair made and haven't had a drop of oil since the repair. I was so impressed that Jim took the time and made the extra effort to determine what the real issue was by making his own analysis. It was a pleasant surprise and couldn't have turned out any better! Thank you"